We operate a no quibbles 14 day returns policy - so if when your kitchenware arrives
it is not as expected, all we ask is that you return the item to us in a re-saleable
condition and in undamaged packaging.
If you wish to return your kitchenware to us
because it is damaged. We require you notify us on the day of delivery that there is a problem and indicate whether
you want a replacement or a refund. Please email customerservices@thecookskitchen.com or telephone our customer service team on 08708 500520 to notify us of any damage.
Parcels should be sent to the following address once we have been informed of your intention to return goods.
The Cooks Kitchen
Returns Department
Unit 5A
Avongorge Industrial Estate
Portview Road
Avonmouth
Bristol
BS11 9LQ
UK
If you have any questions/comments about our returns policy, you should email info@thecookskitchen.com.
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